- Supervise and mentor a team of 10, coaching on member interactions, lending decisions, and compliance standards.
- Serve as primary escalation point for complex member issues, high-risk transactions, and policy exceptions.
- Lead onboarding and training on products, procedures, and sales best practices.
- Partner with branch management to track performance metrics and drive process improvements.
- Facilitate daily huddles, setting priorities and accountability to branch goals.
Professional Experience
- Evaluated and managed risk on 10,000+ accounts using financial analysis for lending and creditworthiness decisions.
- Originated $300K+ in rescue loan volume across auto loans, HELOCs, personal loans, and credit cards.
- Has ranked top 5% company-wide for sales, member satisfaction, and compliance.
- Serviced 20+ pools weekly, maintaining chemical balance and equipment function.
- Educated clients on pool care and safety best practices.
Education & Honors
Brigham Young University
Minors in Business and Spanish. Co-authored publication for Marriott Student Review. Active in Finance Society, Private Equity/Venture Capital Association, and Management Consulting Club. Upper-level coursework in econometrics, financial accounting, micro/macro theory, and IS.
Columbia Basin College
Dean's List honoree. Graduated with Associate's Degree earned concurrently with high school diploma.
Academic & Strategic Projects
Choosing the Right NIL Partners
Authored an article analyzing Name, Image, and Likeness (NIL) strategies for student-athletes and corporate brand partnerships. Developed economic and financial decision-making frameworks to evaluate strategic brand fit, ROI potential, and long-term risk management in sports marketing partnerships.
Technical & Analytical Skills
Key Milestones
Ask the AI Analyst
Inquire directly with this interactive agent regarding Trenton's academic background, leadership experience, or skill alignment for target roles.